Booking Terms & Conditions
You can book online for all classes but please make sure you understand what the class entails. The official XO CIZE workout uses light dumbbells (no more than pair of 2kgs max) if you have them, and you will require a mat for the floor work. Classes and packages are non-refundable and non-transferable. All bookings are only confirmed when full payment has been made.
Where classes are fully booked with a waiting list you will be required to book your place for these classes in blocks of 6 weeks. In this case you get one week’s grace, if you are unable to attend one of the classes within your block booking.
The online classes require the use of Zoom (FREE to download and use)
Cancellations / Missed Classes
There is no option to cancel once booking has been made. Missed classes are not refundable or transferable.
The only exception is if you have made a 6 week block booking. One weeks grace is allowed if you are unable to attend one of the classes within your block booking.
Changes to your Class
If for any reason the Instructor needs to change or cancel a class, you will be notified as early as possible and offered an alternative day/class. If that day does not suit you a refund for that class will be issued.
Payment can either pay by Paypal paypal.me/SarahFrostXO
PLEASE DON’T FORGET TO UNCHECK THE GOODS AND SERVICES BOX
or bank transfer – please email email@example.com for this information.
Prices are correct at the time of being published. The Instructor reserves the right to change their prices at any time. For any queries the Instructor directly via firstname.lastname@example.org.
Fitness Attire and Equipment
Please dress appropriately to take part in your fitness class. You will need trainers, shorts, leggings, vest or t-shirt and something to keep you warm on your journey to and from the class venue. Please bring plenty of water to drink and any equipment you will need. Bring dumbbells of no more than a pair of 2kgs with you and a mat for the floor work. If you don’t have dumbbells or a mat get in touch with your instructor email@example.com.
Health and Safety
Prior to attending your class you will be required to complete a PARQ health questionnaire for both live and online classes. You must ensure this is returned to the Instructor prior to taking part in the class.
For public classes, you will receive a Covid-19 Health Questionnaire before each class. This must be completed in order for you to take part. It is your responsibility to inform your instructor of any changes to your health before the class begins. If you are in any doubt about your health you should consult your doctor.
If taking part in the workout at home, please ensure your space is safe for you to take part in. Check the floor for any trip hazards and ensure you have enough space to open your arms wide and reach up to the ceiling without any obstructions or any furnishing that could be damaged or cause injury to you.
For live public classes you will receive a list of protocols and procedures for each venue as these will vary depending upon the set up. Please ensure you familiarize yourself with the procedures sheet so you know what to expect. Each venue has been risk assessed by the Instructor and Covid safety measures put in place following strict guidelines.
Any exercises, programs or workouts carry risk. You must seek advice and guidance from your medical practitioner before taking part in any new exercise regime. By taking part in any XO CIZE classes, this includes live, online and pre-recorded classes or programmes, you accept full responsibility for any liability, loss, damage or injury caused or alleged to be caused directly or indirectly as a result of taking part in such classes.
Copyright © XO CIZE® 2018
XO CIZE is a registered trademark (UK00003266586). The XO CIZE formula, teaching model, choreography, logo and brand design are Copyrighted 2018 and have intelligence property rights. The contents of both brand and product are the intellectual property of XO CIZE and is copyright to Sarah Frost (Trading as XO CIZE). No part of XO CIZE materials may be reproduced, stored, copied, edited or distributed in any form or by any means including photocopying, publishing, recording or by any other electronic or mechanical methods, without the explicit written permission of XO CIZE. Breach of any regulations contravenes Statutory Trademark Rights owned by XO CIZE and renders you liable for prosecution. XO CIZE will rigorously protect its intellectual property rights.